Solihull College was recently congratulated by retail guru Mary Portas in a celebration event that recognised its achievement of the number of delegates trained on her exclusive Guide to Successful Retailing programme.
Since the programme was introduced in July 2010, Solihull College has successfully trained the third highest number of delegates, out of almost 50 Retail Skills Shops across the UK.
147 delegates have received the specialist retail training, delivered through the College’s
Greater Birmingham Skills Shop, which comprises seven one-day Master Classes in a variety of areas including My Shop, My Future and Marketing for More Customers. The programme was created by Mary, in collaboration with Skillsmart Retail, and provides retailers with expert advice and guidance on how to improve their business.
Yvonne Malpass, Head of Retail at Solihull College, comments: “We are absolutely delighted to receive this award from Mary and be recognised for the successful delivery of her Guide to Successful Retailing. We have been delivering the programme since its launch to a wide range of retailers from across the region and we hope to build on this success in the future.”
Early Years, a specialist school uniform shop in Solihull that has undertaken the training, comments: “The Mary Portas courses have been inspiring and thought provoking. We did wonder whether to sign up for the full programme or just cherry pick the courses we felt were most suitable for our business needs - with hindsight we are so glad that we did the full course as points and issues raised in one session were often expanded upon in another, leading to increased insight and understanding. Whilst we do not always agree 100 per cent with Mary's views, we feel that no one could leave these courses without taking away a lot of new ideas and thoughts for developing their business."
As a member of the
National Skills Academy (NSA) for Retail, Solihull College is part of the UK’s largest ever network of retail skills shops, providing access to consistent, high quality training for retail businesses, their employees and future workforce.
In addition to the Mary Portas Guide to Successful Retailing, the Greater Birmingham Skills Shop also delivers the UK’s new retail-specific customer service training – WorldHost. The internationally proven programme provides retail staff at all levels with the skills and knowledge to provide outstanding customer service.
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